Privacy Policy

privacy_policy

1 - Information provided by you:

Name, address, telephone number, email address, contact details, and other information necessary for transactions

・ Information about date of birth

・ Information about credit card data

・ Information about requests for registration or changes

・ Information about the purchase of various products and services

・ Information about shipping procedures and delivery of various products

・ Information about payment for various products and services

・ Information about various inquiries to our customer support center

・ Information about member registration

・ Any information voluntarily entered by you including nickname, gender, occupation, categories of interest, or other information regardless of designation

・ Any other information you provide to us

2 - Information collected in relation to the use of our services:

・ Information about transaction history in a state associated with information capable of identifying you including pre-orders, bids, and purchases of various products or services as well as the history thereof, gift applications, and when other transactions have been requested

・ Information about subscriptions to our email newsletters and the like

・ Information about verbal or written statements made when asking us questions, participating in surveys or campaigns, reviewing our service, and so forth, by means of telephone, email, or otherwise

3 - Information collected automatically when you visit our website:

・ IP address and domain name

・ Browser type and version, operating system, and version, language used, location

・ Device information (PC, mobile phone, smartphone, mobile carrier, model information, unique identifier information, etc.)

Information collected in cases (1) - (3) will be limited to your personal information which we determine to be the minimum necessary for the provision of this service.

Further, although we may ask about additional details for purposes such as providing information to meet your needs, your provision of information in such cases is a matter of your judgment.

3 - Cookies:

Cookies are files that record information like what pages you have visited for the sake of efficient Internet usage. DMM uses cookies for the following purposes to ensure that you have a pleasant experience using this website.

・ To access registration information held by DMM and provide you with individualized information like MyDMM

when you log in

・ To display products and services that you have purchased for easy viewing after you log in

・ To analyze DMM’s traffic and number of users

・ To improve DMM’s content and services

・ To verify your information for license authentication of downloaded files

Cookies do not violate your privacy. Further, cookies will never be used to collect your personal information. Please ensure that cookies are always turned on when you use this service.

4 - Matters concerning purposes of use of retained personal data (Personal Information Protection:

Forms and purposes of use of personal information regarding retained personal data

(1) Name

Personal inquiries, product shipping, payment, customer support, prevention and investigation of and countermeasures against unauthorized use, provision to sellers as shipping address information for products in DMM Marketplace, a notice of changes to our website, introducing new services on our website, performance of other tasks necessary for transactions, mailing and sending advertisements for our services and the like as well as those of other companies, provision to third parties

(2) Address

Personal inquiries, product shipping, payment, customer support, prevention and investigation of and countermeasures against unauthorized use, provision to sellers as shipping address information for products in DMM Marketplace, introducing new services on our website, performance of other tasks necessary for transactions, mailing and sending advertisements for our services and the like as well as those of other companies, provision to third parties

(3) Telephone number

Personal inquiries, product shipping, payment, customer support, prevention and investigation of and countermeasures against unauthorized use, the performance of other tasks necessary for transactions, provision to third parties

(4) Email address

Personal inquiries, payment, customer support, prevention and investigation of and countermeasures against unauthorized use, the performance of other tasks necessary for transactions, notice of changes to our website, notification messages for the user, provision to third parties, also It will be shown in your live classes and help support teams in Microsoft Teams app.

(5) Credit card information (name, number, expiration date)

(6) Bank account information (name, account number, etc.)

Payment of advertising fees, proceeds, remuneration, and the like, customer support, performance of other tasks necessary for transactions

(7) Official documents for identity verification or age verification (driver’s license, insurance card, etc.)

Identity verification, name verification

(8) Transaction details

Product shipping, payment, customer support, prevention and investigation of and countermeasures against unauthorized use, other tasks necessary for transactions, provision to third parties

(9) IP address

Prevention and investigation of and countermeasures against unauthorized use, responding to your questions or asking our own questions of you

(10) User agents (browser used, device information, etc.)

Prevention and investigation of and countermeasures against unauthorized use, responding to your questions or asking our own questions of you

(11) Any information voluntarily entered by you

Customer identification, provision of content from registration, provision to third parties

(12) Other information collected automatically when you visit our website

User authentication at login and logout, transfer of member information during any service transitions, multiple login detection, determining whether to allow the use of sample videos, prevention and investigation of and countermeasures against unauthorized use

(13) Any other information provided with your advance consent

Limited to the analysis of service usage, service improvement, and as reference for planning new services, as well as purposes of use indicated at the time the information is collected

We may collect and use personal information for purposes not provided above in the planning of other individual services and the like. In such cases, we shall state and announce the purposes of use on the page of the individual service or elsewhere and use such information only for said purposes after obtaining the consent of the user.